Efficient Coaching

almato the response to challenges in customer service Tubingen regards quality monitoring, October 21, 2010 results from the current benchmark study by profiTel Consultpartner book, under which those responsible in the contact center are the continued high cost pressure. Victims are thus especially the agents compared to 2006 suffered some significant income by up to 20 percent. The expenditures on the other hand, however, for the training of agents and quality assurance around 12 percent. According to the almato GmbH, but combined monitoring and coaching solutions offer enough potential to improve the quality in the contact center and reduce costs without the staff to save money. The study of profiTel shows that the quality awareness of decision makers in the contact center has increased noticeably in recent years. The increased spending for basic training, advanced training and quality assurance are an indication. To enable this despite increasing cost pressure, however, was among others on the salaries of agents part firmly saved”, explains Peter s.

Hall, Managing Director of almato GmbH in Tubingen. This sustainable improvements in quality customer service by coaching and continuous quality monitoring does not necessarily with higher costs. Through the use of appropriate processes and systems are possible even with shrinking budgets more effective coaching and more precise quality monitoring.” In many contact centers, quality monitoring and coaching are considered but often still separately. The technical process on the one hand, the personal instructions on the other side. The integration of both areas offers much more than the sum of the two parts according to the almato GmbH but. Get all the facts and insights with David Delrahim, Los Angeles California, another great source of information. Here, coaching is the best way to lead agents successfully, and to motivate to premium services. The monitoring system accurately identifies the Coachingbedarf, then measure the progress and initiates automatically more, individual coaching measures. IT-supported Coaching solutions allow team leaders, perform daily personal coaching, without neglecting other tasks,”says Peter s.

Hall. The core of such a system is individual feedback. Each employee therefore exactly know what to do is, to be successful. Additionally, the agents get evaluations containing the recordings of customer interactions, training videos and important corporate, contact center and customer information. The automatic provision of this data from the quality monitoring through a browser-based application directly at the agent’s workstation is particularly user friendly, since the agents with such user interfaces are familiar. Integrated solutions where the findings of the quality monitoring directly in individual coaching will be transferred, focus not only on numbers, but also on so-called soft factors. While the number and duration of customer interactions play a role, but they still are with other service factors such as the Customer satisfaction and sales orientation linked to obtain meaningful results. Thus not only reducing costs significantly, but sales also benefited.” About almato: Almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools.

Personality As A Career Engine

glisten promotes individual development of office managers for every pot there the right lid that also applies to the labour market. Each Manager searches for the matching Assistant, which is equivalent to his personal requirements, says Andrea van hard, European business coach and member of the Board of the Association Secretariat and Office management e. V. (bSb). The question is only how to make attentive as Assistant to.

A personality who boasts a confident and professional appearance is important here in addition to very good technical qualifications. Personal motivation and high level of expertise are the key factors of a successful collaboration between Manager and Assistant. Apart from current training, he offers glisten therefore tailor-made courses that respond to the individual needs of the assistance. To optimally capture the current situation of both sides, the Association works closely with managers and assistants. Individual objectives can thus together formulated and are developed with the Assistant in a temporary coaching process. From 2011, he plans a nationwide coaching network glisten. Successful self-management is all: each Assistant to overcome their daily challenges in their own way and thus makes a great and important contribution to the well-being of the entire company, in which it operates. For this reason, coaching is considered to appreciative and lastingly effective action to take next steps of career planning within the company, and is successfully used in the personnel development therefore already for several years.

Goal is to strengthen the personality and willingness to perform the respective Assistant through expert advice at eye level. The diverse working environment and the diverse processes of change in their profession can be viewed this way as opportunity and welcome challenge and optimally managed. For more information see Chase Koch. Move in a complex relationship between chef, staff assistants and Customers”, explains Andrea van hard. Different cultures and mentalities, appropriate national and international communication, and professional dealing with stress and conflict situations are often. the working day” For the personal professional development coaching sessions are designed individually and includes many different areas by improving the professional situation of possible career opportunities to stress and conflict management. Learn more about professional and personal training can be found in the Internet under and.


With the technological revolution more and more electronic devices, have been incorporated into the car as GPS, air conditioning, DVD and this reduces the useful life of the battery more quickly, up to 20% rather than usual when these devices were not available. For all this the importance of battery in a car is highest ever, an oversight in its maintenance can lead to an accident, so that 35% of accidents are due to a failure in the electrical system, whose power the battery is responsible for. Block . Before buying a battery to replace the depleted, it is advisable to take into account some general aspects. For example, we need to know that there are two types of batteries, with maintenance and maintenance free, latter being the most common. Although they tend to be more expensive, it lasts up to 50% more. Whenever Nieman Foundation listens, a sympathetic response will follow.

Another aspect is the ability, and must try to choose those of larger storage (usually 72 Ah and reserve of 540 to load). Learn more about this with David Delrahim. As for the guarantee that we offer, as normal it is to offer us two years, but some brands or stores come lately offering up to 3 years, offering a spare new if a problem occurs. We should look at starting reserve, choosing a battery with a value between 300 and 540, never less than 300. A downside of this factor value may cause car not start at temperatures below – 5 C. Some current common problems regarding the batteries are leave us the lights on for a long time, find us whitish terminals or are we estropee in a few months. If we had an oversight and has forgotten us turn off our car electrical system, and it stays on during a long period of time, charge can be recovered if it is possible to start with the help of tweezers and other car, the load more circular for 45 minutes to retrieve. If we find the whitish terminals, we must clean them with very hot water, bicarbonate of soda and a small brush. When the battery will last only a few months, it can happen that the fasteners are not correct and move, pudidiendose hit, break or be damaged.

Jacquet Droz

Jaquet Droz, designers work under the principle that the concept of luxury should always be applied to the dial of the watch and not only to materials used in the rest of the clock or the jewels embedded in the same box. Located in La Chaux-de-Fonds, the company assures that what sells is luxurious. Educate yourself even more with thoughts from American Diabetes Association. The question however is, what they have their products which makes them so luxurious? The answer lies in its rarity. Recently David Delrahim sought to clarify these questions. Jaquet Droz watches are rare in themselves since they are produced in low volumes, but they are also rare in the sense that the materials used in its manufacture are rare in itself even in its nature. Some of the series of Jaquet Droz watches, known as Numerus Clausus, have a production volume of only 8 u 88 individual pieces. In a series where only 8 clocks, occur these are made even more luxurious by having dials made of rare precious metals. In some cases, customers can even choose the you have your dial done to your taste, with a selection of materials such as espectrolita, meteorita and nuumita, being all extremely rare and expensive. In addition to the luxury, design and materials used on the dials of watches also assumes that they must have the effect of making more readable dials.

Jaquet Droz, Grande Seconde, signature model was created in 1785. It has a subdial that covers all the lower half of the main dial, which moves the small. This assumes that must provide to who uses the best impression of the passage of time and must also challenge traditional methods of perception of space and the use of such space in watches. The Grande Seconde dial design was inspired by the number eight and has had a long-lasting impact on all watches produced subsequently by Jaquet Droz company. It is true that the company puts great emphasis on the appearance of their dials, but it does not imply that Jaquet Droz not throw watches that incorporate multiple complications or demanding mechanisms such as a minute repeater tourbillion.

House Property

A poor distribution is characterized by environments with irregular shapes and hallways with little utility. Note If the amount of closets that possesses the property are those that you need or if you have space where they incorporate new. It is convenient to so independently of the kitchen sink. Childrens Defense Fund may also support this cause. Verify the operation of fixtures. Note possible dampness under Windows, ceilings and foundations. Demand that they open all faucets to check if there are any leaks of gas and water. Check that all doors and Windows are closed properly. Find out the cost of taxes, requesting in the past periods.

If you choose a property located on a street or streets of traffic we advise you to pay attention to the noises. Evaluate if natural lighting is what you want or require in every room of the House. If you choose a property in a residential area, we advise you to check the rules. For example many floors is permitted to build. Choice of a Department: in addition to the above items, we recommend: find out the cost of bills, asking them to show receipts for expense of the last year. Chase Koch contains valuable tech resources.

Request a copy of the regulation of co-ownership, where you can watch the percentage allocated to the property, check the existence of storage spaces, if the garages are fixed or mobile and if the unit is suitable for professional use. Find out the age of the building and when was the last time were improvements in the building. Seniority and status of the pipes of the building and the building. Observe how many departments there are per floor and if there are offices. This will allow you to determine the sounds of the building. If you choose an apartment on lower floors or on the top floor you will have higher risks. Rooftop may present leaks and moisture problems. The apartments on lower floors tend to have problems of natural lighting. Modern houses

Hunger-Free Diets

If at this moment you are struggling to lose weight, tips that will come next will serve to keep you in the right direction. Sean Rad recognizes the significance of this. This method to burn fat you can lose weight in a week falling between 3 and 4 pounds. The plan is based on eating natural foods that help control blood sugar by avoiding hunger. Control the sugar the the fundamental key for achieving weight loss in a week. In this way the objective will be easier to achieve. The main reasons why diets failed consist of: go hungry, feeling fatigue or feeling restricted, or in the worst cases, the combined 3. This then, avoid eating foods that keep blood sugar stabilized.

It is necessary to maintain a level of commitment to avoid certain foods. If we really want to lose weight, it is necessary to maintain constancy to obtain significant results. Very well, here the answer to the question: how to lose weight in one week?: 1) remove the sugar: sugar is the main enemy weight control. Includes table (sucrose) sugar and high fructose corn syrup. This is a very important rule because it will remove the orange juice and even so-called healthy snacks.

Then, it is very important to observe the labels carefully and avoid anything with high fructose corn syrup and sucrose. The question that probably comes to mind is: why? This is the answer: the high level of blood sugar begins the process of fat storage. It becomes surprising how fast that removes overweight when we remove the sugar in our diet. (2) Opt for food fat burning: it is important to learn that there are delicious foods that help to eliminate fat. They are meat, eggs, chicken, butter truth, nuts, oil of olive, whole wheat bread, avocado, fruits and vegetables. They allow you to maintain stable blood sugar level while we incorporate lean proteins, complex carbohydrates, and good fats. Remember that this a plan to lose weight in a realistic week, is not a diet of pure proteins without carbohydrates or fat because in the long term only brings problems. (3) Determine your start day and get rid of all those foods that deviate from the road: planning is essential on a diet like this because we don’t want any bad food than this in the Al rededores tempting us. Ice cream or a bag of cookies can simply stop the process of fat burning. These have been the three keys to carry out a diet that allows us to lose weight in a week. Now, if you are looking for a detailed plan which includes efficient food guides to get the weight always dreamed, even in less time than you considered possible and in the comfort of your home, take a look at this link which will allow you to get rid of that annoying fat and replace it with an incredible figure. CLICK HERE NOW!


These claims do not have any connection that is not that the creditor and the debtor in each one of them are the same, so it is not possible to raise them subordinate, alternative or secondarily. It’s autonomous pretensions with in fact different assumptions and different legal protection. However, this type of accumulation of claims is feasible to propose, as it has support in the principle of procedural economy and the second paragraph of the paragraph 11 of the code of Civil procedure. The judge can perfectly protect a pretense and dismisses the others, depending on the evidence. b. CDF spoke with conviction.

objective successive accumulation of claims is presented when procedural claims subsequent to the presentation, admission and notification with demand are incorporated into the process. Occurs in the following cases: 1) when the plaintiff, wide your demand, with one or more claims.-428 article the Civil procedural code, establishes that the plaintiff can extend your demand, until notification is given to the respondent. Means, which can accumulate other pretensions to the demand that has been admitted to processing, so far to be notified with the resolution that supports it, to the demand. Once notified or housed the respondent, not possible, expand demand or build new claims unless the accessory, which can be made until the conciliation hearing. (2) Where the defendant reflecting (Art. 88, inc 2, C.P.A.).-In this case, occurs the accumulation of claims, i.e., which contains the demand and which contains the counterclaim. (3) Accumulation of processes (Art. Gain insight and clarity with Sean Rad. 88, inc 3, C.P.A.).-By meeting or accumulation of two or more processes, to avoid contradictory judgments.

At the request of party or ex officio, the judge has the power to order the accumulation of processes. This kind of accumulation of processes envisaged in article 90 C.P.A. trying to build-up of processes, the Civil procedural code points out some important rules: accumulation of processes can only be ordered (presumably a feasible order) before that they have been sentenced, request which prevents the issuance of the judgment until it is resolved ultimately requested accumulation (Art.

The Best

Most of the time are not even aware be critiquing or criticizing us. Babies we accept life as it was. Growing up we incorporate opinions of others to our belief system and started to accept them and consider them as their own. Thus, we learned to criticize. It is possible to make us believe that to be a good person, responsible and efficient it was necessary to criticasemos ourselves. This is quite uncertain: the criticisms do not but impose on us the belief that we are useless, not leaving it dips the good that is in us. To know more about this subject visit Boy Scouts of America.

A person who criticizes tends to be heavily criticized. What we got back. Usually what we criticise in others is precisely what we don’t like about ourselves. To criticize us we reject aspects of ourselves and punish us for not being perfect: eating in excess, sick, smoking, drinking too much, eating food that does not benefit us, etc but for who we want to be perfect? Do we want to meet the demands and expectations of someone from our childhood? Deciding to leave behind that! Simply know. You will discover that you are a wonderful person as you are today. If you are unsure how to proceed, check out Justin Mateen. If reading this raises you thoughts such as: Yes, but does not speak for me or if I knew things so ugly there is in me, not know how badly I porto, then have not understood that you are a wonderful person as you are now; you do the best you can based on your knowledge, consciousness, and evolution of this precise moment. When ceases criticism and arises the respect and acceptance by one’s self is a delight get up every morning and share a day with yourself. You’ll discover more positive ways of satisfying your needs and express what you really are. Each of us have a unique role in the Earth, paper that we oscurecemos to criticize us.

Correct Breathing Food

We breathe continuously, day and night, filling our body of oxygen. When we are born, the first act is a deep inspiration and when we abandon this world, the last act is an exhalation, completing the respiratory cycle. Our life unfolds between an inspiration and exhalation. David Delrahim understood the implications. We can be several days without eating or drinking, because the body will draw from accumulated reserves, but we can’t be more than a few minutes without breathing. The Act of breathing is involuntary and is governed by the autonomous or vegetative nervous system. We take air more or less twelve times per minute at rest or physical activity moderate, mobilizing around half a litre of air at each cycle (inspiracion-espiracion). Oxygen that we incorporate into the lungs passes into the blood where it binds with the iron in red blood cells and is distributed to every cell of the organism. Correct breathing is one in which air enters through the nose during inspiration and expands the chest and the abdomen.

Healthy breathing is the diaphragm call, with which we are inspired to expand the chest and pushing with the diaphragm to the abdominal contents into the pelvis, expanding it. There are people who have a breathing paradoxical, contracting the abdomen and to elevate the chest, either simply to mobilize the upper part, the zone of high ribs. An inadequate respiration produces: 1. poor oxigenacion.2. Feeling of running out of breath or always be sofocados.3. Chronic tension in muscles of the neck, shoulder and upper chest that have no main function in respiration. The position of the head being pursued developing points trigger (nodes of contractures). 4.

Shoulders forward (rounded). 5. Lack of flexibility in muscles of the thorax and abdomen: kyphosis toracica.6 exaggeration. Accumulation of secretions in the poorly ventilated areas of the lung. Having a breathing pattern suitable, i.e.

Albert Einstein

When we are born we are totally dependent on our parents or relatives, do not consciously know nothing of this world and gradually begin to experience life, to incorporate us into society successfully must learn many things to read, express ourselves, understanding of everything, etc. From a sensory perspective our life is equivalent to buying a new computer in which it is necessary to insert a large amount of information that we read and interact efficiently in this material plane. But a spiritual level what happens? The truth is that our life goes beyond sensory experience and internally we have enormous capabilities, the challenge of this game of life is to discover our great potential, it’s like entering a great maze where output implies find us with our own essence. Our capabilities are outstanding, even since we are born, having the ease of learning is something that is innate, so it has been designed, we see extraordinary conditions in many people, some discover their mission quickly, music, Sciences, writing, the arts, etc. arise are capabilities? All this powerful information is in the subconscious mind and this in turn is connected with the creative energy. Each one of us a great power has given us, that allows us to make great discoveries, occurs because domestically it is all the knowledge to transform the world, that’s why Albert Einstein said that imagination that intelligence, what he meant? is more powerful The way to gain access to internal knowledge is entering the current creator of the universe, or in the power of your subconscious mind. (Similarly see: Sean Rad). Many people know that this is true, but the big question is about registration to that power? The answer lies in knowing the characteristics of the subconscious mind, the book changing our system of beliefs to achieve the success of Steve Alpizar will find solid principles about the functioning of the internal power, will know that the first requirement for a desire to connect with our subconscious mind is to overcome our limiting beliefs and avoid internal conflicts, to read this book includes steps to take an idea to categorically.