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Long Term Warranty

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More recently, the furniture manufacturers have significantly increased the warranty period of its products. Purchasing party office furniture, must be clearly understood in any case, these promises – the next promotional work, and in which increased warranty terms widely used in advertising campaigns, so the question naturally arises: "What is it? Advertising gimmick or a real improvement in the quality of your furniture? "Theoretically, the warranty period – is not only advertising, and, above all, responsibility to the consumer. David Bershad is the source for more interesting facts. To avoid a barrage of claims, the manufacturer must improve the quality of the furniture in proportion to the warranty period. In developing need to build solutions that extend the life of the product taking into account all operating loads. However, in practice increase the warranty period – is often nothing more than advertising promise. Firstly, the quality of furniture not always correspond to the time span, and secondly, many Russian manufacturers do not have a full system warranty service.

And consumers are not accustomed to contact the seller about warranty repairs. Who is to blame, all broken? Under what kinds of failures need warranty service? In the case of the technique are clear: there is a set of functions that the device performs. Fax should send the message, and printer – a fully print and paper jams. If the device stops working, as described in the instruction manual, the owner appears to apply to excuse a warranty or service repair shop. With furniture is much more complicated. There are guests, which describes the operational requirements for office furniture, but the "office furniture" – a very broad concept. Fully develop the quality parameters for the product range that includes the articles 300-500, very difficult. For example, on a visit there is no direct evidence that the desk on wheels should be equally easy to roll on carpet and wood floor.

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